Name _______________________________________________   Date: _____________

Company Name ________________________________________ Address _______________________________________________

City: ________________________ State_____ Zip ____________  Phone# _______________________________________________

Email Address:__________________________________________

Please describe problem(s) you experience with product(s): Be as specific as possible since this is what will be tested (write on back of this paeg if more space is required): ______________________________________________________________________________________________________________________

RMA #:_______________(Return Merchandise Authorization Number is REQUIRED on all returns! Call or Email to get an RMA Number.) 

YOU MUST INCLUDE: a) Copy Of Receipt, b) Original packing/boxes, materials, discs, cables, etc. included in original purchase unless advised otherwise.  IF YOU AREN'T SURE, ASK WHAT NEEDS TO BE INCLUDED or this could delay exchanges or repairs.

1) Print the issued RMA number on the OUTSIDE of the shipping BOX in large, clear black print. 
NOTE: If the product came in a manufacturer's product box, so not use it as shipping box. Double box!  Guideline is to duplicate how you received shipment (put product box into another box with product box surrounded with bubble wrap or foam peanuts.)  Unprotected products will void our warranty and be returned. Computers and other fragile components must be packaged properly - we are not responsible for shippers damage or filing claims.   If you do not have original packing materials, we suggest you take the product to your local shipping store and have them package for you, i.e. Mailbox Etc., UPS Store, Kinkos (Fedex), PostNet and others.   DO NOT SHIP COMPUTERS BY USPS!   
2) Shipment must be prepaid and insured (customer is responsible for lost or damaged goods) and shipping costs.
3) RMA is good for 14 days from date of issue (item(s) must be received by Unicom within this time period.)  Expired RMA’s may be returned unopened.
4) By requesting an RMA, customer accepts UNICOM’s Policies and Terms of Sale.  Ebay purchases may offer different Terms of Sale - see your receipt for details. Unicom and our distributor’s decision is final. Returned product(s) will be replaced with the exact or similar item, depending on availability. Any item that is tampered with, i.e. seals broken, breakage or abuse, written or defaced in any manner, burnt, chipped, bent or damaged before or during shipping will be void of ANY warranties, and returned at customer’s expense. Non-authorized packages will be returned unopened. Items covered under manufacturer’s warranties will be returned to customer at customer’s expense (see your receipt.)  Items returned that test okay will be charged shipping and a diagnostics fee of $1.00 - $65.00 or an hourly rate of $50.00 depending on the product/service, prepaid. Products abandoned (unpaid and/or not picked up within 60 days) will be sold to recover costs.

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Name/Description of Product:____________________________________________  Result: ____________________________ 
Serial Number: _______________________________ Dist Code: ___________ Inv. #:_______________ Date of Issue: __________ Date of Close: __________